We provide a 3-year warranty on bags and a 1-year warranty on apparel against faulty manufacturing. If your item breaks in any way due to a fault in manufacturing while under warranty we will cover the cost of a repair for minor issues, or replace it for major issues free of charge. Please do remember this does not cover natural wear and tear as any natural fiber will wear over time, faster if you are rough on your gear. We reserve the right to refuse any warranty claim that it deems to be the consumers fault due to misuse, such as practicing Jiu Jitsu with badgers.
That being said, at our discretion, we may offer you our wear and tear discount which starts at 30% for year 1, 20% for year 2, and 10% for year 3. To request this please email us with your original order number, a picture of and description of the problem.
Also: If you purchase your item through a physical store, online retailer or via 3rd party such as Amazon or Ebay any warranty or returns must be handled through the point of purchase and are subject to their terms, conditions and individual warranty policy.